LASC APPOINTMENTS NECESSARY TO ACCESS IN-PERSON COURTHOUSE SERVICES NEXT MONTH
DUE TO SOCIAL DISTANCING REQUIREMENTS
APPOINTMENTS NECESSARY TO ACCESS IN-PERSON COURTHOUSE SERVICES NEXT MONTH DUE TO SOCIAL DISTANCING REQUIREMENTS
New Service Model Offers Convenient Telephonic and Online Service; Reservations Required to Access In-Person Services in Clerk’s Office and Self-Help Centers
When the Clerk’s Office opens on June 15 for the first time since closing on March 23, the Court will offer convenient telephonic and online options to conduct court business while requiring an appointment in advance to receive in-person services to enforce social distancing.
“To assure the Court supports a safe and stable recovery in Los Angeles County, we are reopening under a Here For You | Safe For You model that restores access to justice while following public health protocols and guidelines, including wearing a mask,” Presiding Judge Kevin C. Brazile said. “The public will have the option to access new and expanded online convenient services without coming to the courthouse. They may call our Court Support Services numbers to get help.
When the Court reopens to the public on June 15, please note: • Face masks and/or facial coverings are required and mandatory at all times to enter any courthouse or courtroom and must be worn covering the nose and mouth. This policy applies to attorneys, parties, witnesses, court staff, Judges, Commissioners, vendors and the general public. The only exceptions to this policy will be for a documented medical condition or excuse, or an ADA accommodation approved by the Court. If an exception is granted, admittance into the courthouse may be restricted to a specific time of the day. If necessary, the time allotted for any granted exception may require the individual to wait until later in the day or schedule an appointment for admittance.
• The Clerk’s Office and Self-help Centers in every courthouse are inaccessible to the public unless you have a prescheduled appointment.
Use drop boxes on the courthouse steps for filings in paper (same procedures as are currently used). Intake counters for filings will be unavailable.
• The children’s waiting rooms will remain closed until further notice at all courthouse locations. To help manage social distancing requirements, parents are strongly encouraged to find childcare arrangements before coming to a courthouse.
Clerk’s Office and Court Support Services
There are two ways to meet with a clerk or get self-help information: by telephone or in person.
Call centers are available for assistance from 8:30 a.m. – 4:30 p.m., Monday through Friday, except Court holidays. Staff will schedule an appointment if an in-person meeting is requested or needed. Reservations are required to view electronic records at Clerk’s Office kiosks.
• All services – telephonic and in person – will be provided in non-English speaking languages.
• For Clerk’s Office assistance, please call the Court Support Services numbers:
Alfred J. McCourtney Juvenile
East Los Angeles
Edelman Children’s Court
El Monte Courthouse
Van Nuys East
Van Nuys West
For self-help services, please:
• Call the Self-help Center for assistance at (213) 830-0845.
• Customers with reservations for an in-person appointment can meet with self-help staff for document preparation and guidance.
• Some appointments for self-help service will be available here.
• All services – telephonic and in-person – will be provided in non-English speaking languages.
• Soon “on-demand” self-help videos will be available on the Court’s website.
Here For You | Safe For You focuses on providing a safe courthouse environment and offering expanded choices to conveniently conduct court business remotely — which promotes social distancing by reducing the number of people appearing in person. Whether appearing by phone or video from home, the office or coming to the courthouse, Here For You | Safe For You provides safe, efficient options to access justice.
Information on Here For You | Safe For You can be found on the Court’s website
(www.lacourt.org) and Twitter page (@LASuperiorCourt).
View the full notice here.